Overview
The cisco
licensed network partner voice (ccna voice) certification validates
companion-degree expertise and talents required to manage a voice community.
The cisco ccna voice certification confirms that the required talent set for
specialised activity roles in voice technologies along with voice technologies
administrator, voice engineer, and voice supervisor. It validates skills in
voip technology inclusive of ip pbx, ip telephony, handset, call control, and
voicemail solutions.
This route
focuses on providing the competencies and knowledge necessary to implement
cisco unified communications (uc) solutions. It covers management of
stop-consumer interfaces, telephony and mobility capabilities, and cisco uc
answers protection. A new type of lab known as a discovery lab is added.
Discovery labs are a learning surroundings, embedded inside the lessons, that
enables students to find out about principles and technology in a extra
interactive, fingers-on manner.
The course additionally
carries undertaking labs. Mission labs are labs where college students take
a look at their know-how received via a
lesson or a couple of instructions.
Who should attend
This path is
designed for individuals trying to maintain and function a cisco unified
communications answer that is based on cisco unified communications supervisor,
cisco unified communications manager specific, cisco team spirit connection and
cisco unified communications supervisor im and presence.
This direction
is required for delegates looking to reap ccna collaboration.
Prerequisites
Operating
knowledge of converged voice and data networks.
Simple know-how
of cisco ios gateways.
Simple know-how
of cisco unified communications manager and cisco harmony connection.
At course completion
After a success
crowning glory of this route, the student may be capable of:
· Describe
the components of a cisco unified communications answer and identify call
signaling and media circulation flows
· Provide
a top level view of administrator and give up-consumer interface alternatives
in cisco unified
communications manager, cisco unified communications
supervisor express, cisco unity connection,
and cisco unified communications
manager im and presence provider.
· Recognize
name flows in cisco unified communications manager and cisco unified
communications manager
express
· Carry
out endpoint and give up-consumer management tasks in cisco unified
communications supervisor and cisco unified communications manager explicit
· Describe
the telephony functions supported in cisco unified communications supervisor
and cisco unified
communications supervisor explicit
· Administer
users in cisco team spirit connection and cisco unified communications manager
im and presence carrier,
and allow the maximum generally used functions for
both packages
· Describe
how to keep a cisco unified communications answer
Course Outline
Cisco unified communications answers
Know-how the
additives of cisco unified communications answers
Know-how the
traits of cisco unified communications solutions
Administrator and quit-consumer interfaces
Know-how
administrator interfaces
Expertise
quit-consumer interfaces
Call flows in cisco name control systems
Understanding
call flows and make contact with legs
Information
configuration components that impact call flows in cisco unified communications
manager
Expertise
configuration components that effect name flows in cisco unified communications
manager explicit
Endpoint and stop-person administration
Know-how
cease-user characteristics and configuration necessities
Expertise give
up-person implementation alternatives
Know-how
endpoint traits and configuration requirements
Know-how
endpoint implementation alternatives
Give up person telephony and mobility features
Information
telephony features
Allowing
telephony capabilities
Knowledge
mobility capabilities
Enabling
mobility features
Cisco harmony connection and cisco unified
communications manager im and presence service
Understanding
cisco team spirit connection
Knowledge cease
consumer and voice mailbox
Characteristics
and configuration requirements
Expertise give
up person and voice mailbox implementation alternatives
Information
cisco unified communications manager im and presence service
Allowing cisco
unified communications supervisor im and presence service
Cisco unified communications answers preservation
Providing
end-user help
Information
cisco unified communications manager reports
Knowledge cisco
unified communications supervisor cdr analysis and reporting tool reports
Monitoring the
gadget with cisco unified real-time monitoring tool
Monitoring
voicemail in cisco harmony connection
Understanding
the catastrophe recuperation device
Labs
Lab 1: discover
administrator interfaces
Lab 2: explore
quit-user interfaces
Lab 3: explore
call flows in cisco unified communications supervisor
Lab 4: discover
name flows in cisco unified communications supervisor explicit
Lab five: put
into effect cease customers
Lab 6: enforce
endpoints
Lab 7: permit
telephony functions
Lab eight: allow
mobility capabilities
Lab 9: enforce
end users and voice mailboxes
Lab 10: allow
cisco unified communications manager im and presence provider
Lab 11: provide
cease-user guide
Lab 12: generate
cisco unified communications manager automobile tool reports
Lab thirteen:
reveal the device with cisco unified rtmt
Lab 14:
(optionally available) back up cisco unified communications manager
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